1. Introduction
These Terms of Sale apply to all purchases made through our website. By placing an order, you confirm that you have read and agreed to these terms.
2. Products and Availability
All products listed on our website are subject to availability. We make every effort to present accurate descriptions, pricing and images. Slight variations in colour or appearance can occur.
3. Pricing and Payment
All prices include VAT at the applicable Maltese rate unless stated otherwise. Payment must be completed at the time of purchase. Accepted payment methods are shown at checkout.
4. Order Confirmation
When you place an order, you will receive an email confirmation. This email acknowledges receipt of your order. Acceptance of your order takes place once we send a shipping confirmation.
5. Shipping and Delivery
Delivery time for all orders is estimated at 4 to 5 weeks. This timeframe may vary based on product availability, courier schedules or factors outside our control. We are not responsible for delays caused by third party carriers or unforeseen circumstances. Risk of loss transfers to you once the order has been delivered to the address provided.
6. Returns and Refunds
If you wish to return an item, you must notify us within the time frame stated in our Returns Policy. Items must be unused, in their original condition and include all packaging. Refunds are processed once the returned item has been received and inspected.
7. Faulty or Damaged Items
If you receive an item that is faulty or damaged, contact us as soon as possible with photos and order information. We will arrange a repair, replacement or refund in line with Maltese and EU consumer protection laws
7. Faulty or Damaged Items
If you receive an item that is faulty or damaged, contact us as soon as possible with photos and order information. We will arrange a repair, replacement or refund in line with Maltese and EU consumer protection laws
8. Cancellations
Orders may be cancelled only before they are dispatched. Once shipped, the order can be returned in accordance with our Returns Policy.
9. Liability
We are not responsible for indirect, incidental or consequential losses. Our liability is limited to the amount paid for the product that is the subject of the claim, except where prohibited by Maltese law.
10. Personal Information
Your personal data will be processed in accordance with our Privacy Policy. By placing an order, you consent to the use of your information for the purpose of fulfilling your purchase.
11. Changes to These Terms
We may update these Terms of Sale at any time. The terms that apply to your order are the ones available on our website at the time the order was placed
12. Governing Law
These Terms of Sale are governed by the laws of Malta. Any disputes arising from your purchase will be subject to the exclusive jurisdiction of the Maltese courts.